Mildred Gordon has been actively involved with formulating and experimenting with innovative theories of learning and behavioral change theory for more than fifty years.
Until the early 1950's, she studied and worked her way through school doing public opinion research. Starting in 1956, she worked with the development of communication, dialogue, and problem solving skills. As a group facilitator, she experimented with a variety of approaches to personal and group conflict resolution.
In 1962, Ms. Gordon co-founded a group communication and creative problem-solving program called Group Counseling Services and served as its administrative director.
In 1966 she co-founded G.R.O.W. (Group Relations Ongoing Workshops), a New York City based institute for training group facilitators and community leaders.
During 1973 and 1974 she studied biofeedback and worked with the California Biofeedback Society to develop biofeedback applications to education. During this time, Ms. Gordon developed an innovative approach to applications of feedback to learning English as a second language. Biofeedback was applied to this process to help students lower arousal when they made mistakes.
In 1974 she created the Foundation For Feedback Learning (FFL), and remains its president. The Foundation is a non-profit, non-partisan, tax exempt 501(c)(3) educational organization committed to exploring the contribution of performance feedback to dialogue and self-determined behavior change.
In 1979 she created and helped implement a revolutionary participatory management structure at BEA, a very successful Wall Street brokerage and investment firm.
In 1980 she co-founded the Foundation's residential communication training program in Staten Island, New York. She served as its Coordinator from 1980 - 2000, at which time she retired to write “The Theory and Practice of Feedback Learning,” which is still in process. The program was developed as a living and working community, within which to further develop the Feedback Learning approach to problem solving and conflict resolution. The community has grown and flourished twenty-five years. It continues to function as a cooperative, governed by participatory democracy systems. The intentional community currently houses an average of 80 participants living in 8 community owned residences. It operates three local retail businesses that are housed in community owned commercial properties. The businesses also use participatory management systems.